Making the Move

Planning the Move

Once a Home has been chosen, the practical side begins — coordinating timelines, paperwork, services, and the many smaller details before move-in day arrives.

The Logistics of the Move

Once a home has been chosen, attention often shifts toward the logistics and coordination involved in the move itself. Alongside preparing the room and arranging the move, families are often also working through the information, services, documents, and day-to-day details that need to be transferred, updated, or confirmed before move-in day arrives.

Some of this coordination happens directly with the new home. Other parts involve other providers, services, accounts, or responsibilities connected to the previous residence. Depending on the situation, there may also be legal decision-makers, family members, movers, downsizing services, healthcare providers, or financial institutions involved along the way.

The amount of coordination involved can sometimes surprise families, particularly when the move is happening alongside changing health needs, a recent hospitalization, or situations where decisions are unfolding quickly.

The sections below look at some of the logistics, coordination, and practical details that families commonly find themselves working through before move-in day arrives.

Coordinating the Move

The move itself often involves coordination between the family, the new home, and any other services connected to the transition. Depending on the situation, families may also be balancing movers, transportation, timelines, and other details connected to the previous home while setting up the new room at the same time. For some families, much of this coordination happens gradually over several weeks. For others, decisions and arrangements may need to come together much more quickly.

  • Arranging movers or transportation where needed, including deciding who will help with setting up the room and bringing belongings into the home.
  • Coordinating move-in timing with the new home, including when families can begin setting up the room and what the arrival process will look like on move-in day.
  • Deciding whether the room will be set up ahead of arrival or together with your loved one on move-in day.
  • Deciding who will be present on move-in day itself, including who will accompany your loved one to the new home and who will help with the move and room setup.
  • Clarifying what furnishings, supplies, equipment, or personal belongings families should bring themselves versus what is already provided within the home.
  • Finding out what space is available for personal furnishings such as a favorite chair, small desk, or other meaningful pieces from home.
  • Asking about television, internet, phone, or cable setup within the room, and what families may need to arrange themselves.
  • Confirming any additional arrival details connected to the move itself, such as parking, building access, or timing around movers and arrival at the home.

Working with the New Home

Before move-in day, the new home will usually require certain information, documents, and coordination related to your loved one's care and daily needs.

  • Sharing medical information, medication lists, pharmacy details, and information about current providers.
  • Providing copies of Power of Attorney, Personal Directive, insurance, or other required documents where applicable.
  • Discussing mobility needs, routines, preferences, and day-to-day support needs.
  • Sharing information about who your loved one is — their interests, routines, personality, communication style, and the things that matter most to them.
  • Confirming what paperwork, intake forms, or documentation the home requires before move-in day.
  • Clarifying what furnishings, supplies, equipment, or personal belongings are recommended for the room.
  • Asking whether medications should arrive with your loved one or be coordinated directly through the pharmacy.
  • Asking about laundry, labeling clothing, medication delivery, or other day-to-day processes within the home.
  • Clarifying what equipment the home already provides versus what families may need to arrange themselves, such as shower chairs or mobility supports.
  • Confirming move-in timing, arrival details, and anything the home recommends families prepare ahead of time.

Managing Services and Records During the Move

Alongside coordinating the move itself, families are often also working through changes related to services, accounts, records, finances, and responsibilities connected to the previous residence. Some changes may need to happen before move-in day, while others are handled gradually afterward.

  • Updating address or contact information where required.
  • Updating emergency contact information where needed.
  • Updating banking, insurance, benefits, or financial records where applicable.
  • Transferring or cancelling utilities, phone, internet, or cable services connected to the previous residence.
  • Coordinating pharmacy deliveries, medical equipment, or other service providers where needed.
  • Updating mailing information, government records, or recurring services if applicable.
  • Coordinating any remaining responsibilities connected to the previous residence.

Moving Forward

Preparing for the move is rarely about having every detail perfectly organized ahead of time. More often, it involves working through many pieces of coordination at once while also preparing the new room and helping the move itself come together.

Alongside the logistics, families are also often making decisions about what will come into the new home, what will remain behind, and what will help the room feel familiar, comforting, and manageable for daily life.

The next guide looks more closely at what families commonly bring into the new home with their loved one — including furnishings, clothing, comfort items, and personal belongings that help the room feel familiar and comforting after arrival.