Privacy Policy.

At BedHub, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, and protect the information you provide to us through our website.

When you contact us via our website, we collect the following personal information:

• First and last name
• Email address
• Phone number
• Your SMS consent preferences, when you opt in to receive text messages
• Any message or details that you choose to provide in your communication

The personal information we collect is solely used for the purpose of:

• Responding to your inquiries and messages
• Contacting you regarding any Services or products you have expressed interest in
• Providing information or support based on your needs

We do not share, sell, or rent your personal information to any third parties for marketing or other purposes.

With your consent, BedHub sends text messages to the phone number you provide. We offer two kinds of messages, each with its own opt-in:

• Non-marketing messages about your care home inquiry and availability updates
• Marketing and promotional messages, including special offers, discounts, and new product updates

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and get assistance by texting HELP. Opting out of marketing messages does not affect messages about an active inquiry, and vice versa.

Phone numbers and SMS opt-in consent collected for text messaging are never shared with, sold to, or rented to third parties or affiliates for marketing or promotional purposes.

We are committed to safeguarding your personal information. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include encryption of data in transit, access controls that limit personal information to the personnel who need it, and secure credential management. SMS consent records are stored with the same protections as the rest of your personal information.

You have the right to:

• Request access to the personal information we hold about you
• Request corrections to any inaccuracies in your information
• Request that we delete your personal information

To exercise these rights, please contact us at [email protected].

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions or concerns about this privacy policy, or if you wish to exercise your privacy rights, please contact us by email at [email protected].