FAQs & Support

BedHub is a free directory that connects families with small residential care homes across the US. Families can search by city, ZIP code, or state, browse detailed Listings, save homes they like, and contact care homes directly — all at no cost.

Yes. BedHub is completely free for families. You can search, browse, save, and contact care homes without paying anything. Our platform is supported by care home Operators who pay for enhanced Listing features. Families will always have full, free access to the directory.

Create an Operator account at /operators/signup. After registering, you can claim or add your care home Listing and subscribe to the BedHub Listing plan — $97/mo or $997/yr, every feature included. Your Listing is Featured as soon as your payment is confirmed.

Log into your Operator account at /operators/login. From your dashboard, you can edit your home's details, update bed availability, upload photos, and manage your subscription. Changes are reflected on the public directory immediately after saving.

BedHub has one simple plan: $97/mo, or $997/yr if you pay annually. It includes every feature — a full care description, unlimited photos, direct contact display, the Verified Home Badge, and top search ranking. There are no tiers to compare. See the pricing page for the full feature list.

On each Listing page, you can send an Inquiry directly to the care home. Subscribed care homes also display their phone number, email address, and website. BedHub does not intercept or modify any communications between families and care homes.

Listings are cross-referenced with state licensing databases and managed directly by care home Operators. We conduct regular data quality reviews. Subscribed Operators receive a Verified Home Badge after their Listing information has been reviewed and confirmed by our team.

Use the contact form at /contact and include the care home name, city, and the specific information that needs correction. Our team reviews all reports and updates Listings as quickly as possible — typically within 2 business days.